CODE OF PROFESSIONAL ETHICS
SPS Code of Professional Ethics defines a set of expectations and responsibilities for the professional
conduct of all SPS members.
SPS is committed to adhering to all applicable laws, rules, and regulations.
To always overdeliver expectations by thriving exceptional results and upholding the highest
standards of integrity, ethical business standards in the science and practices of our profession.
It is imperative for all employees, including business partners such as trainers, consultants, and
suppliers who work with or represent SPS must observe and act consistently with SPS’s Code of
Professional Ethics.
Any behaviour or activity that contradicts SPS’s core values, policies, or this Code that puts SPS or
individual(s) at risk, or violates the law, must be reported to the management.
Failure to adhere to this Code may result in disciplinary action depending on the nature, severity,
and impact of the violation on SPS, including but not limited to the following:
- Warning
- Probation
- Suspension
- Reassignment
- Demotion
- Dismissal
- Criminal or civil prosecution
The management expected all personnel to handle company assets with due care, under its control for the benefit of SPS and their legitimate business purposes while safeguarding SPS’s interest.
It is strictly prohibited to misuse SPS assets for personal gains and unauthorized use beyond the scope of employment.
Any purchases or sales of the assets, goods, or services to be at a competitive price and efficiently, without incurring additional costs or waste.
The obligation to preserve company proprietary information includes, but is not limited to such as
trade secrets, trademarks, copyright, business plans, marketing plans and strategies, databases,
records, and any non-public financial data or reports.
The unauthorized use or dissemination of this information is prohibited and may result in civil or
criminal charges.
The confidentiality of non-public information obtained from suppliers, clients, employees, trainers,
consultants, and other third parties must be protected.
Client confidential information includes, but is not limited, to business plans, business strategies and trade secrets, the nature of our client businesses and services, client identities, data, and any other information entrusted to SPS.
SPS only discloses client(s) confidential information(s) with personnel and partners who authorized
access to the information or on a need-to-know basis.
SPS is prohibited from using client confidential information for any purpose other than the provision of services to that client in accordance with applicable legal and contractual requirements.
All employees are restricted from undertaking employment outside of SPS, operating, or actively
managing a business or participating in any political parties or representation to avoid conflicts of
interest that might jeopardize SPS obligations to our clients.
All employees are responsible to disclose any actual or perceived conflict of interest, to consulting with management and governing authorities on how to address the matter appropriately.
All SPS employees are expected to take proactive measures to manage risks and safeguard SPS’s reputation at the forefront.
To avoid any possibility of bribery or corruption, SPS will not provide or accept gifts or entertainment, sponsorships, or donations with the expectation or intent of improperly influencing
SPS or other persons’ business decisions and will not facilitate illegal or unethical payments or
extend preferential treatment for any type of advantage or gain for SPS, its employees, or any third
parties.
It is our obligation to notify our clients if we encounter actual or perceived corruption in their
businesses.
SPS conducts our business in fair marketplace competition by promoting an open and competitive
market, competing based on the quality and professionalism of our service.
We do not market our services in a way that makes false, disparaging, or deceptive about
competitors. Obtaining confidential information about a competitor(s) in an illegal or unethical
manner is strictly banned.
It is against the law for SPS employees to abuse privileged information, take unfair advantage of
anybody by manipulation, concealment, misrepresentation of facts, or any other sort of unfair
dealing.
Use of personal or SPS’s social media accounts or press releases that are false, deceptive,
misleading, or fraudulent of the impression of the content we communicate, create, publish,
disseminate, or share with SPS’s interests and confidentiality obligations in mind.
In compliance with the Personal Data Protection Act 201 (the Act) and its regulations, SPS furnishes a Privacy Policy to all our valued clients and prospective clients informing clients rights of the data that have been or is to be collected and processed by SPS.
All personal data stored electronically and non-electronic, is to be treated with strict procedures,
means, and a comparable level of security.
SPS has stringent protocols and means of proper safeguard against unauthorized access.
SPS maintains an internal process control procedure in ensuring complete, accurate, and timely
records for an appropriate retention period in compliance with all applicable accounting, legal and
regulatory requirements, as well as business best practices.
The information and records provide a comprehensive perspective of its operation and enable SPS’s to make informed business decisions.
It is a violation of protocol to retained SPS’s or client records outside of the SPS systems or to
destroy, falsify or manipulate records that must be kept.
